" /> About Us | Serra Acura in Akron

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Open Today! Sales: 9am-8pm
Call us at: 3306441300

About Us


 
Serra Acura in Akron, OH we have a strong and committed sales staff with years of experience satisfying our customers’ needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing.

If you don’t see the vehicle you are looking for, click on Vehicle Finder Service, fill out the form, and we will let you know when vehicles arrive that match your search. Or if you would rather discuss your options with our friendly sales staff, contact us. We look forward to seeing you.

The J.D. Power Dealer of Excellence ProgramSM reflects the commitment and dedication of select retailers to provide their customers with a purchase experience that meets today’s consumer expectations.

Not all dealerships can qualify. Those that do must pass a three-step process:

First, J.D. Power uses feedback from more than 25,000 consumers like you to limit the percentage of eligible dealerships by brand. In other words, we consider proportionally more dealerships from top-performing brands for Dealer of Excellence.

Second, interested dealerships must rank among their brand’s top performers in key customer satisfaction areas consistent with measurements found in J.D. Power’s Sales Satisfaction Index (SSI) StudySM.

Finally, qualifying dealers must pass a dealership audit and show they meet or exceed J.D. Power sales best practices. Those best practices include, but are not limited to:

  • Listing vehicle inventory and pricing on the dealership website
  • Negotiating in an efficient and transparent manner
  • Offering a fair trade-in value
  • Presenting a clear and easy-to-understand F&I product menu

When you choose to visit a J.D. Power Dealer of Excellence you can be confident the sales team will be just as committed to providing an exceptional customer experience as they are to selling a vehicle.

Why Buy From Us

Serra Acura takes pride in our excellent sales and service department as well as 100% total customer satisfaction!

Serra Acura has won countless awards and continues to set the standard for both sales and service satisfaction. Small things such as marking every vehicle on the lot with the sale price as well as all the factory warranty information. We also offer FREE CARFAX on all pre-owned inventory for you to see if you are on the lot or even looking online. We offer professional detailers on-site and have control on the appearance and condition of our inventory after undergoing a multi-point inspection by our certified mechanics. Competitive pricing has always been the main point at Serra Acura because one thing we know is that the price sells the vehicle.

We are located immediately off I-77 two exits north of the Akron Canton Airport and just south of Route 8 and I-277. Go south on Arlington Road after exiting I-77 and come to the top of the hill for all four of our great franchises at Interstate Parkway.

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Contact Us

3306441300

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921 Interstate Parkway • Akron, OH 44312

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Today's Hours:

Open Today! Sales: 9am-8pm

Open Today! Service: 7am-8pm

Open Today! Parts: 7am-8pm

Serra Acura 40.979557, -81.491089.